yes communities lawsuit

//yes communities lawsuit

yes communities lawsuit

I HAVE RIGHTS AS A TENNANT AND THEY DONT CARE! They finally cut my grass on Saturday, and we were finally given mailbox keys after asking for 3 days in row. Well we never had the problem til ed took it over. In the future the best and quickest way to get ahold of us is to email us at YESICanHelp@yescommunities.com, unfortunately we do not always see postings on complaint sites like this, though we do make an effort to find and respond to all of them. Community features a swimming pool and playground. Finally, one place to get all the court documents we need. I opted out! The maintenance men ride around on golf carts and know this too. Apple just gave the world a glimpse at its future, Welcome to your new, post-pandemic office, Opinion: Heres what the future of work will look like, The dark side of working from home: loneliness, Bristol, CT May 21, 2018 Studio X: Scott Van Pelt on the set of SportsCenter with Scott Van Pelt, What its like to host ESPNs SportsCenter without sports, How DraftKings is surviving without live sports, The Last Dance scores viewership records for ESPN, China should pay for coronavirus: Peter Navarro. The walk through did not reveal anything that we could see wrong. . We do apologize for these inconvenience, but the community does work as fast as possible to repair any of these breaks when they happen to ensure our resident's have water back on as soon as possible. I was asking about moving on July 25th. You will have a place that you can call your own as long as you want to live there. Communities - false eviction, discrimination. . 3 months to find a place to live. This Trailer is a joke. Residents living at the Hidden Oaks mobile park said they informed management about mold, roaches, and security deposits not being returned in a timely manner, plus more. /* Clear floats after the columns */ The Sales & Leasing agent informed you all that a trash can was ordered from waste pro and that the mailbox key had to be changed, but could only be done in the mail carriers presence, the maintenance tech delivered the drip pans that same day and the Sales & Leasing agent apologized that they weren't in the home upon your move-in, it was an oversight. When we were at home we would have some kinda letter from good ole ed. . The water was off a couple weeks ago for a few hours as well. I've always thought this was a There are more problems with this trailer than i can post. Good day. And yes it is a problem when you dont have much parking for visitors and residents and you have to worry will you car be towed while your not home or sleeping wothout warning! 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Why wont management fix this problem before I or someone else gets bit. Yes! They are always telling me things they dont mean. . Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Property Management Yes! Dont believe them yes its going to show ive been late the last 4 months because i didnt pay pet fees. Communities Complaints Complaints Yes! I am not looking to extend my lease. I moved in to Hidden Oaks in Gainesville Fl I love being here I am a so happy being here my wife and kids are enjoying living in the community. Case Details Parties Dockets Case Details My kids watching in horror. I have rented from here until they told me I had to buy the trailer. I need to walk for my health and cant do that safely. So when i ask about why is it 40 dollars for 2 pets they said that was their policy. I am going to the top on this one. Thank you. Maintenance doesn't pick up dead critters unless you call Communities prides itself on providing affordable, community living for families of all backgrounds and walks of life. i moved into my home that we are buying in rockford park 3 1/2 yrs ago started to have issues 6 months after moving in our yard stays flooded and our dog and grandkids can not go out in our yard because of it we have mold growing under our place because of it and dirt is washing out from under the pillions and i have complained about it for more then 2 1/2 years now and still nothing is been done i am so tired of it i will be so happy when we pay it off in 1 1/2 years cause i will move out and may even burn the place down and let them clean up the mess this is so beyond slums. I Have little choice but to resume my walking for my health. Well they dont care my family has been renting from yes community woodland estates in jacksonville florida since 2016 well on aug 2nd 2021 we was given 28 days notice that they will not be renewing our lease after sending a letter two months prior show us how much rent would go up with new lease so now me and my family are left with out a place to stay. I have contacted the company multiple times and no one has responded. Village green is a pet friendly community but everyone that owns or rents here has to follow the rules which we all signed. . Greensboro NC, Yes Communities Increased rent on land third year in a row Greensboro North Carolina, mountain Gate a yes communities property LIARS, FULL OF DECEIT phoenix Arizona, yes communities The gables major liars/ thiefs north charleston sc Nationwide, Yes Communities Says I cant have my dog in my house Seagoville Texas, Yes Communities- Oceanway Villiage- Jacksonville, Florida Laura & Laquan They lost my rent money twice and both people told me different things Jacksonville Florida, Oakwood forest Yes communities Rip off company greensboro North Carolina, yes communities Oakwood forest this company is a rip off dont move here greensboro North Carolina, Yes communities Wind gate Slum lords. With appropriate valve systems in place, problem areas could be fixed without denying water to the rest of the neighborhood. He has charged people in the day and night hours. I will be filing a lawsuit for neglect on a elderly and disabled person. We DO NOT remove reports. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. That isn't the case currently, nor has been since we've lived here. It was not the last fridge either. Hopefully between now and then, some changes are made by Yes Communities. Copyright 2014-2023 Yes Communities. Yes Communities Lease Agreement Posted on March 5, 2022 Posted By: jeffjorgy Categories: Once you`ve signed the papers and started paying the mortgage, work at your home`s property. The corporate office stated that I can renew my lease and she said the ultimate decision is hers. Nothing has changed what so ever. Consumers love to do business with someone that can admit mistakes and state how they made improvements. AEI Flash Housing Market Indicators. Communities pride ourselves on saying YES! There was always something wrong during the process that kept us the high rate rental. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Communities/Clayton Mobile Home Parks. We would have never known by just walking through unless we pulled up the carpet that fine day when we should have jsut kept our money and put it down somewhere else. They drive the neighborhood and can see them. . Desired outcome: We Looked at the Lot at night and that was a BIG mistake. China is trying to use its global media machine to sow confusion around the pandemic, Americas retail sales completely collapsed in April, Analysis: These parts of Trumps economic wish list are downright bizarre, Its not just Amazon: Why the pandemic will make Aldi and Dollar General more dominant, Wall Street still loves Elon Musk and Tesla. I do not know about the others that they own. The complaint was filed June 8 in federal court in San Antonio, naming Balfour Beatty Communities LLC and its associated companies at Fort Bliss, Lackland AFB and Sheppard AFB as defendants. Kelly, We have let your community know you are wondering about the status of the new stove they ordered for your home. Public Records Policy. Hidden Oaks in Gainesville, Fl is a decent place to live for the most part. Desired outcome: He takes himself for a walk and takes himself back home slipping through the gate. Then she told me we had put up a 720.00 deposit when we moved in on June 30 2009, and even if I paid the August rent which I would not be ther for any of the month of Aug. Communities - Refund of Security Deposit, YES! Me and MANY residents have complained to the office (If you can catch somebody in the office at all) on many issues going on here for the last several years. They care more about the outward appearance than the elderly and disabled who scape by to pay the increasing rent rates. Communities YES! Camino Creek Yes! We do apologize the water is currently off at Westlake. Hurricane Ian exposed the yes community insurance company came out to inspect roof only to find out that the roof has been up there over 30 years should I get a lawyer because they sold the home knowing roof was bad and when I asked about it they said it's only been 5 years and that was a lie. Well our bill kept going higher and higher. I went to tell Jana the manager, and she said we had to give 30 days notice to be able to pull it out stating that it takes time to get paperwork ready and permits and so forth, never talking about the deposit we had put down when we moved in. width: 100%; It is not uncommon for one company to hold a position in another company. dont ever mess with these people they are ripoffs. I dont want a different company. I would really appreciate a response on this, but again dont really expect it as I have come to realize thats how Yes does business. . Some of them run out to you and chase you down the rode. Communities does perform background checks during the application process and only individuals who pass are approved to live within a YES! . Through renting a home or purchasing a home our residents enjoy amazing amenities, committed staff and a place they are proud to call home. which looks way better than the parks lawn itself. He fixed the issues that were present and said that this house is going to be a money pit and rather than put another dime into, he said he would leave if that was an option. It has been 45 days I still have received it. rent goes up 10% a year its crazy how FEMA trailors appreciate in value each year. Last week, in the "Yes Communities" Santa Barbara Estates (KS location) I saw these loose dogs: I let the office people know. . I want my same company to do it because i want the same seed!!! This complaint was posted by a verified customer. DocketEviction Hearing: (11:10 AM) (Judicial Officer Sanders, Kenneth D) : Result: Continued: DocketCalled Plaintiff on this Case: LVM ADVISING HEARING IS SCHEDULED FOR TOMORROW BUT THE AMENDED PETITION HAS NOT BEEN FILED. Communities. Hiding negative complaints is only a Band-Aid. The complaint has been investigated and resolved to the customers satisfaction. Dont think I would compare jim to satan tho. In an ambitious move, an attempt will be made to hold the fossil fuel industry accountable for "decades of deception" in a lawsuit being brought by communities in Puerto Rico that were . I paid off my mobile home in march and still have not received my title. Well i found someone to take over our trailor and we moved. There was almost never anyone in the office outside of my working hours (even in the middle of the day many times) so I couldn't talk to anyone in person. Management is aware of the dogs. I want my same company to do it because i want the same seed!!! One i paid a deposit for them almost 5 years ago. This review was chosen algorithmically as the most valued customer feedback. To actually do something. Constantly hadletters non the door about something, late payment and eviction notice on the 6th day of the month, or not mowing on time ect. Desired outcome: Mine was 0 because a pet deposit was paid, but not one said 40, The day i went up there and the office was rude has heck to me and yes i have it recorded yes but you never wanted to get back with me so i guess i will have to air it on you tube but their people says i have to pay 40 because they say it is that and that it dont have to be written down. We have a neighbors across the street is running a bussiness from his home and it gets hard to get of our driveway sometimes and the neighbors on the left are real nice and everything but they have 3 big dogs and when they go out we leave ours in. Corporate Advocacy Business Remediation and Customer Satisfaction Program. White House trade adviser Peter Navarro says China should pay compensatory damages for the coronavirus and a bipartisan effort is needed to make that happen. They are psychotic creeps! In January you charged me an addition al $50.00 because I did not have a new signed lease on file. When john took over mgr here in jan 2013 he tried to charge me a 25 dollar pet fee and i took my proof and showed him nothing else was said. YES COMMUNITIES IS A RIPOFF! Advertisement Much of the investors' revenue comes from. Columbia South Carolina, Palmetto Palms Mobile Home Concentration Camp - Yes Communities! I moved my own home in and signed a contract to stay at least for 4 years for the park to do the moving and set up. I would like an apology and be paid till i find a new job. My husband went around then taking pictures of disabled vehicals and talking to people we were the only ones being harraised when ipresented himwith the tow bill he evicted us. I wanted to file a compliant, I was wrongfully terminated from my position due to covid, this is unfair to me. Someone is going to get bit. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Hydroseed reimbursement or pay for my landscaper to come back and hydroseed again !! He was rude and wouldn't give me information on what I would need to do and just walked away. Our community is well manicured all the time and we have a huge back yard all fenced in for our fur babies. My kids almost fell through their floor in their bedroom byt he vent because the wood was so rotted! That was mar 13, I signed a new lease in aug 13 there was no pet fee in it. Does she have a boss that she answers to? By the time Animal Control arrives the dogs have disappeared. Someone literally needs to evaluate his work asap. Communities through their customer relations phone number, but could not get past the recording, and never received a return call from anyone. I have lived here for 3 years . This article reflects the LLCs and/or the writers position, and may or may not reflect the views of sponsors or supporters. There are so many stray cats and 3 dogs in residents that are loose all day long and most of the homes are not kept up with. The government started lifting outbound travel restrictions on April 8 from Wednesday after almost 11 weeks of lockdown to stem the spread of COVID-19. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. We all signed that clearly stated rule. So this is about retaliation that is like saying you will pay 800 dollars for rent and it dont have to be on paper for it to be legal. I have made the company aware of the problem and I've gotten zero results so far. Communities Mobile Home Park or Concentration Camp? Seems to be their status quo, I was looking for a rental and found dozens of ads for rentals in their Spring Hill Estates park, only to be told no rentals were available. It took them forever to come "fix" the fridge. Tony earned a journalism scholarship and earned numerous awards in history and in manufactured housing. Phone: 904) 781-2704. Disclosure. Well i refused to pay it. Stop the Sellout of America. width: 33.33%; I do not want any family member, neighbor, or myself to get bit. All dogs are to be on a leash and attached to a person at all times. YES! The young guy in charge has been causing extreme stress on my immediate family. My neighbor did last year. I know it sounds silly but anyone familiar with autism would know that a trampoline could do wonders for an autistic person and i think its wrong they would take an autistic childs trampoline away even after they said i could keep. On the day I moved out I left the place spotless. I'm a resident at Westlake mhp in Oklahoma City. Category: Mobile Home Parks. The only problem is I cant because of all the lose dogs in the neighborhood. DO NOT MOVE HERE. Court Description: ORDER GRANTING 19 Motion for Summary Judgment; GRANTING 22 Motion for Leave to File; DENYING 24 Motion for Hearing; DENYING 27 Motion to Strike. Update: The department of environmental quality got back with me and is launching a full investigation. Citation Returned: EXEC'T APRIL 15, 2021 ALT SERVICE, Zoom Hearing Scheduled: 925 5701 4545 ZOOM EMAILED TO PLFT ATTY AND MAILED TO DEFN, Request For Alternate Service Filed and Approved, EVICTION: Allison, Amy: Served: 04/15/2021; Returned: 04/19/2021, Internet Payment: Receipt # JP7-2021-02872: Yes Communities: (121.00), Financial Information: Plaintiff Yes Communities; Total Financial Assessment: 121.00; Total Payments and Credits: 121.00; Balance Due: 0.00. get our read-hot industry-leading emailed headline news updates, Manufactured Home Fact Sheet for Reporters, Manufactured Housing Association for Regulatory Reform. . Why am I paying her a salary to do nothing? They are losing money and don't even realize or care. I called in on 10/31/22 (less than 48 hours) to request my security deposit back. We at YES! The office in West Olive Estates is useless they never answer emails or phone calls or texts. They dont really care about anything. There may be more reports for "yes communities", For more results perform a general search for "yes communities", Showing 1-25 of 47 Found Reports The most enjoyable part of the job was meeting or exceeding the customers demsands. strict standards for business conduct. The water bill was always going up and down like a roller coaster. My name is Kristen Gray and I have lived in Chalet City in Crowley texas since 2009. Cause we r hoping to get some where oh and i called the head guy in charge he wouldnt call me back (Called like 13 times) soo as u see this company is not a good company to dealwith! and when I went into the rsident renyal portal, I was charged $50.00 more than what was noted on the monthly statment for January. Over the phone Ive asked several times for things to be fixed and they will close the case without calling me. We do appreciate residents bringing concerns to our attention and we will let the regional manager of Tallview Terrace know that a resident is unhappy and we need to look at how we can improve daily life at that community. Other than them wanting to make us suffer force us to suffer and harass us. Now i have a witness and a tape to back-up. People are moving out a lot lately because this is by no means a community more like a trashy trailer park! Subscribe #1 Headline News In Your Inbox Twice Weekly. YES COMMUNITIES YES COMMUNITIES, YES . Published: Jul. We encourage all residents with an issue or concern about their community or the community management to email us at YESICanHelp@yescommunities.com with specific details around the issues and what needs to be improved. The last year I was on a month-to-month lease while I looked for a new place to live. 0 0 R RDClark1965 of US Earlier this year, TD Bank announced its plan to acquire First Horizon Bank and its $85 billion in assets and 417 locations, largely in the South. I will tell you that I have contacted nbc5dfw investigative reporters on this situation. . 6. If you need anything done do it yourself. Still no call. More bids, no work. After talking with resident complaints and that currently live in community, and complaints on this forum I no longer wanted to live there. Heres why, France piles pressure on Sanofi over coronavirus vaccine plans, Taiwan chip makers $12 billion Arizona factory could give the US an edge, Amazon files lawsuit over widespread tech support fraud, Ray Dalio: We must reform capitalism, not abandon it, Facebook is buying popular GIF platform Giphy, The pandemic got journalists out of New York and DC. There was no mention of trash and sewer. We definetely fullfilled that.During the last few years since we moved there my husband was diagnosed with a brain tumor and had two brain surgery and was off work for a full year the last surgery in Nov.2013. YES! None of the community guidelines are enforced. When I move in I was given a yoda key that has chips on it , I didnt think anything at first but today I feel like someone been in my home. . * { YES Communities is one of the nation's largest owners and operators of manufactured housing communities, with 215 communities across 18 states comprising over 56,000 residential home sites.. From left: Matt Edling, Tessa Khan, and Maura Healey. If approved by federal regulators, the merger would create the sixth-largest bank in America. They don't spray for mosquitoes because of the pond. They are trying to retaliate on me because i complained to the city about repairs they wouldnt get done along with a dogbite lawsuit i have in mediation for june 2 months ago and its a coincidence im being evicted for a non renewal of lease after they tried to sell me this place 3 times, I can't beleive all these response's from corporate saying if you have complaints and repairs and can't resolve them with mgmt then email their corporate office.I live out here at redwood at the lakes in wylie tx and when i did i couldn't ever get anyone to return phone calls or emails. My hope is upper management will see this anonymous post and put a stop to it. Copyright 1997-2023 Ripoff Report. Your trash can has been delivered. I have called and visited the office more than i care to talk about. Midwest city Oklahoma, Yes! YES! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. .column { The Justice Department announced today that an Ohio developer and a franchisor of multifamily properties have agreed to settle a federal lawsuit alleging that they violated the Fair Housing Act (FHA) by designing and constructing 32 multifamily properties in Ohio that are inaccessible to persons with disabilities. Summerville South Carolina, Yes Communities- Sherwood Villiage Unrelyable and Money Hungry! The whole thing went out again because they brought some old piece of junk. "And, yes, that means Black and Brown communities." Beginning in 1945, Illinois-based Velsicol was the sole maker of chlordane as a pesticide for killing insects, Racine said. My husband and i worked alot so we were never at home. To be fined any extra would leave me homeless. With affordable manufactured housing communities across many states we offer housing options for those looking to own or to rent their next home. Not at my expense! 500 Chaffee Rd S. Jacksonville, FL 32221. That is the price I got. . So, if your state has a Weatherization program, Kansas has one called EcKan, they can come and do Weatherization on your home. nothing is every fixed total dumps . Caesars palace is a luxurious hotel famous with its fountains and shops, Preparing the palace: How an iconic Las Vegas casino plans to conquer Covid-19. Management is very positive and interactive. Its been almost a month since I've complained about the loose or unattended dogs. This is just one of many reasons why you should not move in to yes communities. YES COMMUNITIES 9101 NORMANDY BLVD JACKSONVILLE, FLORIDA 32221 JACKSONVILLE, Florida United States of America. Sue Curtis, 4687 Pine Marten Pt., Colorado Springs, Colorado 80922 HopelessSend email May 18, 2019 If you have any further issues or concerns please email us at YESICanHelp@yescommunities.com. Even gave me a hard time with gettin information to contact corprate to see if they are aware of this problem! Having said all that we decided to sell our mobile home and was very surprised when it sold so quickly. Its not hard get night partol and get a tow truck out here and move them not hard just very greedy company who offers alot and FAILS to deliever every 3 months there is a inspection and there not scared to point out every lil issue..So overit, Desired outcome: Find Your Home AboutAbout About YES Manufactured Homes Our Communities .row:after { YES Communities strives to hire a diverse workforce that shares our vision of what a manufactured home community should be. We are waiting for him to take us to court. All rights reserved. I was only doing what I was told to do. Transaction Assessment: 121.00, DocketEFile Original Petition Document: Guide and File - Petition, DocketOriginal Petition Filed (OCA Opening), Tarrant County Justice Courts | Other | A week later I went in to talk to her about moving it out sooner, on July 18 she told me "you can move it any time as long as you pay August rent" remember this is July 18. Not only does the park not have an appropriate valve system in place, the park hasn't filed consumer confidence(including water quality) reports in 4 years. We paid careful attention to our usage, just like electric. I have two small children and not having air in this 90 degree weather is horrible. Communities Property Management View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this. He doesnt care because he is so confident he wont get fired because of his high sales. We reported that there were soft spots in the hallway, bedroom, utility area and master bathroom at the very beginning of September. padding: 10px; For more results perform a general search for "yes communities". Complaints never seen to get resolved. The skirting for our trailer was done done until December. I guess so i would stop bothering them. I want something done since the manager Katherine can care less about this property. Till this day yes corp hasnt called me back but what the person just say to me we stand behind our peoples decision. I cause no problems, pay my rent 2 weeks in advance, own my own mobile home. This case was filed in Tarrant County Justice Courts, Justice Of The Peace Precinct 7 located in Tarrant, Texas. The hardest part of the job was trying to satisfy resident's need without costing the company money. I have called the office and they never return the call. This suit is about " radiation contamination ," says Mark Lanier, founder of the Lanier Law Firm. I love my home and the manager is really nice and puts the residents first at all times., Lived in this community for 6 years. Share your photos and videos with others to prove the truth of your words. Communities. Communities is one of the nation's largest owners and operators of manufactured home communities, with 213 communities across 18 states containing over 54,000 . Communities enforces their Community Living Guidelines equally amongst all communities and all residents; these guidelines must be agreed upon by each resident before moving into a community. The lawn was mowed on Thursday, April 30, 2015. NOTE: The chart below includes the Canadian stock, ECN, which purchased Triad Financial Services, a manufactured home industry lender. Dont move here if your looking for a home.. The leasing off said they still. We could not be happier and are planning on using our fire place this winter, sit back with a hot cup of coffee and enjoy not only the fireplace but the warmth and comfort of our home. They told me that i could keep it with a doctors note. Communities Rent Goes Up, Up, and Up and Constraints Keep getting tighter and tighter. No one bothered coming to look. I signed a lease on 10/29/22 afternoon at 4pm the lease starts on 11/19/22. [protected]@gmail.com. Using the virtual reality glasses, fans could see the action in 360 degrees in real time. In April they started to try and charge me 25 dollars and may 40. A German Shepherd Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. The Judge overseeing this case is Sanders, Kenneth D. The case status is Disposed - Dismissed. I simply need a reset code to continue to pay monthly bill online. This will surely increase the credibility of your complaint. About YES! . Notice: any third-party images or content shown are provided under fair use guidelines for media. float: left; DocketCitation Returned: EXEC'T APRIL 15, 2021 ALT SERVICE, DocketZoom Hearing Scheduled: 925 5701 4545 ZOOM EMAILED TO PLFT ATTY AND MAILED TO DEFN, DocketRequest For Alternate Service Filed and Approved, DocketEVICTION: Allison, Amy: Served: 04/15/2021; Returned: 04/19/2021, FinancialInternet Payment: Receipt # JP7-2021-02872: Yes Communities: (121.00), FinancialFinancial Information: Plaintiff Yes Communities; Total Financial Assessment: 121.00; Total Payments and Credits: 121.00; Balance Due: 0.00. Only for demonstration */ The people at Kenwood Landing in fayetteville ga are racisist there is not one white person who works at the property . And if the valve system in place is up to standard, then why is the entire park shut off every time there's a main break? We moved into yes communities 5 years ago and purchased our manufactured home. Please emailus at YESICanHelp@yescommunities.com and we will look into your complaints and work towards a resolution. Just an ample amount of time to find a place to live. Well, it's been a little over 2 years since your post. Then I decided to write a letter telling my move out date and asking what I needed to do. The company left an official comment on this complaint. They told me to take it down but i explained to them that my son needs it. Hydroseed reimbursement or pay for my landscaper to come back and hydroseed again !! My buyer was told that she had to put up a 500.00 security deposit for cleanup of the lot, which did not make sense, I understood thats what my original deposit was.

Can I Leave Pandesal Dough Overnight, Articles Y

Von |2023-03-18T02:42:31+01:0018.03.2023|eastover psych ballantyne|thailand jewelry marks

yes communities lawsuit

Avatar

yes communities lawsuit

Die CIPRA setzt BeeAware! in Kooperation mit dem Gemeindenetzwerk «Allianz in den Alpen» und dem Verein «Alpenstadt des Jahres» um. Das Projekt wird von dem Deutschen Bundesministerium für Umwelt, Naturschutz und Nuklearer Sicherheit (BMU) und aus Drittmitteln finanziert.